Aryan Tech Solution ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Universal Cloud when you use our platform and services.

This policy applies to all information collected or submitted on Aryan Tech Solution's website, mobile applications, and any related services we offer.

Personal Information

• Account Information: Name, email address, phone number, billing address
• Payment Information: Credit card details, PayPal information (processed securely by third-party providers)
• Profile Information: User preferences, avatar, and other profile customizations
• Communication Data: Support tickets, chat messages, and email correspondence

Technical Information

• Usage Data: How you interact with our services, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Server Logs: Access logs, error logs, and performance metrics
• Cookies and Tracking: Session cookies, preference cookies, and analytics data

Service Provision

• Provide, maintain, and improve our hosting and development services
• Process payments and manage billing
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to improve our services

Communication

• Send service-related notifications and updates
• Respond to customer support requests
• Send promotional content (with your consent)
• Provide important security and legal notices

Security and Legal

• Protect against fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service
• Investigate and prevent prohibited or illegal activities

We Do Not Sell Your Personal Information

Aryan Tech Solution does not sell, rent, or trade your personal information to third parties for marketing purposes.

We May Share Information In These Situations:

• Service Providers: Third-party vendors who help us operate our services (payment processors, cloud infrastructure)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety and Security: To protect the rights, property, or safety of Universal Cloud or others
• With Your Consent: When you explicitly agree to share information

Security Measures

• Encryption: All data transmitted to and from our servers is encrypted using SSL/TLS
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Regular security audits and penetration testing
• Data Centers: Secure, certified data centers with physical security measures
• Employee Training: Regular security training for all employees

Data Breach Response

In the event of a data breach that affects your personal information, we will notify you within 72 hours and provide details about the incident, the information involved, and steps we're taking to address the issue.

Data Rights

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@universalcloud.com or through our support system. We will respond to your request within 30 days.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into website usage and performance

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.

Retention Periods

• Account Information: Retained for the duration of your account plus 2 years
• Payment Information: Retained for 7 years for tax and accounting purposes
• Support Communications: Retained for 3 years
• Usage Logs: Retained for 1 year

Aryan Tech Solution operates globally and may transfer your personal information to countries other than your own. We ensure that all international transfers comply with applicable data protection laws and implement appropriate safeguards.

We use standard contractual clauses approved by relevant authorities and work only with service providers that maintain adequate data protection standards.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we will provide additional notice, such as sending an email notification or displaying a prominent notice on our website.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: raghavlove305@gamil.com
• Support: raghavlove305@gamil.com
• Discord: https://discord.gg/SSVg6QrG28
• Mail: Aryan Tech Solution Privacy Officer, Aryan Tech Solution Headquarters